Apple - Lion 101 - OS X Support Essentials 10.7 Training and Certification course

Course Overview

OS X Lion 101 Support Essentials training courses equips the participants with hands-on knowledge and skills and an in-depth study of troubleshooting on OS X Lion. OS X Lion 101 Support Essentials 10.7 training and certification course is developed and designed to encourage and give proper knowledge to the participants of functionality of OS X Lion and the apt methods for effectively supporting users of OS X Lion systems. The OS X Lion 101 Support Essentials training course is a combination of lectures and hands-on case study exercises that provide practical real-world experience.

Pre-requisites

LION 100: Introduction to OS X LION or equivalent working knowledge of Mac OS 10.7

Who should participate?

Technical coordinators, help desk specialists, service technicians and others who support Mac users.
Technical support personnel in businesses that use Macs.
Technical coordinators or power users, who manage networks of computers running OS X, like teachers and technology specialists who manage networks or computer labs.

OS X Lion 101 Support Essentials training course prepares you for:

OS X Support Essentials 10.7 Exam to earn Apple Certified Support Professional (ACSP) certification

Certification Exam

Apple Certified Support Professional (ACSP) 10.7 certification: Exam (9L0-410)

BENEFITS

Upon completion of the OS X Lion 101 Support Essentials 10.7 training and certification course professionals get immense recognition for their technical Expertise.
Besides, once achieves industry wide visibility in a competitive market place.
IT professionals, upon successful completion of OS X Lion 101 Support Essentials 10.7 training and certification course, are listed on Apple Certified Professional Registry, hence one may use Apple Certified Professional logo on Resume & Business Cards.
IT professionals, those who achieve the Apple Certified Support Professional (ACSP) 10.7 certification, get Personalised Certificate from Apple.